Restoration Services
for Clients
Throughout Upstate and Downstate New York and the NYC Metro Areas, Long Island, NJ, CT and PA
Restoration Cleaning
Our skilled experts breathe new life into textiles and other household items damaged by fire, smoke, water, mold, soot and other disasters.
Fire Smoke
Aiming to return a property to a safe and pre-loss condition
Water Damage
Specialized cleaning techniques for garments affected by water exposure
Mold
Safely and effectively eliminate mold spores and stains from fabrics.
Customer Service a Top Priority
Decades of experience has earned our team of professionals a reputation for excellence in customer service and exceptional skills in the dry cleaning restoration process. We are committed to 100% customer satisfaction, providing personal involvement and a focus on your order, from beginning to end. From the moment you call Fine Restore Cleaners, you will know you are a valued customer.
An immediate response and meticulous attention to your order will demonstrate our commitment to service excellence. We are always mindful that we are dealing with private and often precious possessions and are respectful of their sentimental, as well as monetary value.
FAQs
Customarily, an average-sized order will take 10 -14 days to complete. However, we are committed to returning an emergency order to you, 24-48 hours from the time of pick-up. While our goal is to reunite you with your belongings as soon as possible, experience has shown that sacrificing speed for quality is never a good idea. Your emergency order should consist of several days clothing/items for each household member. In addition, if you have any special occasion needs on the horizon, we recommend you include those clothing needs with your emergency order.
The balance of your order will be scheduled for processing in the order in which it was received. However, it is important that your premises be ready to receive the order when it is delivered back. Your order will likely consist of a combination of hanging goods, boxes and bagged goods and if applicable, rolled area rugs, wrapped window treatments, etc.
To minimize the stress, it is important that the clean up/remediation has been fully completed, all reconstruction is finished, your walls and closets are painted and the clothing rods and shelves reinstalled, window treatment hardware has been reinstalled by the contractor and all areas, which customary host your belongings, are cleaned, prepared and ready to go!
Fine Restore Cleanerscommitment to excellence in customer service and our expertise in textile restoration, has earned us an exemplary reputation in the industry. Our long-standing relationships with adjusters allow for open and easy rapport within the insurance community. Positive customer feedback, coupled with our ability to prepare and submit billing estimates and documents that meet or exceed the carriersparameters has made Fine Restore Cleaners a seamless and preferred option.
Our amazingly high success rates make restoration dry cleaning the most sensible choice! When we restore your textiles to their pre-loss condition, our service costs a fraction of the replacement cost. In fact, most people think their items look better after we return them than they did before the damage occurred. In addition, when you consider all the time and energy you save, in addition to money, by not having to search for replacements, our service is the most stress-free option. Since most insurance policies have 밹apson how much coverage is available for your content repair and replacement, our service frees up funds for replacement of property that cannot be restored.
We understand getting your home back in order after a loss can take time. We are here to help! We offer storage in our secure, climate-controlled warehouses, and welcome you to come in (by appointment, please) to check your order or to take some of your belongings, as needs arise. In addition, we can deliver your order to a storage facility of your choosing and provide commercial grade garment racks to further accommodate your needs. (Carrier approval required.)
At Fine Restore Cleaners, we specialize in fire and water restoration cleaning, providing expert care for all your fabric items. Our process ensures that we restore your belongings while coordinating seamlessly with your insurance company.
If an item cannot be saved through our fabric restoration or restoration cleaning methods, there will be no fee for that item. We will submit a report of the non-restorable items to your insurance company so you can be compensated.